Welcome, Helen Ceballo-Hernandez

Helen Ceballo-Hernandez, MA, LLPC(en español) The Fountain Hill Center is pleased to welcome new counselor Helen Ceballo-Hernandez as a member of our permanent staff! Helen will be seeing clients in our Grand Rapids office on Tuesdays, from 8 AM to 7 PM, and will gradually be making more hours available to clients, as her schedule allows.

Helen holds a Master of Arts degree in Clinical Mental Health Counseling from Andrews University and is currently pursuing her PhD in Educational Psychology. She also holds a Master of Science degree in Adolescent Education from Mercy College and a Bachelor of Arts degree in English and Spanish from Fordham University.

Building on Prior History

Helen isn’t new to FHC, since she completed her counseling internship with us this past May. As part of her internship, she offered low-fee counseling services to a wide variety of clients, including individuals, couples, and children. She also provided in-school counseling services to Shelby Public School students, particularly students from Spanish-speaking families. As a fully bilingual Limited Licensed Professional Counselor, she is equally comfortable providing counseling services in English and Spanish.

According to Amy Van Gunst, Executive Coordinator for The Fountain Hill Center, “We are thrilled to have Helen joining us on a permanent basis. Her capacity to provide services to both English- and Spanish-speaking clients, her passion for working with adolescents and their families, and her no-nonsense, can-do approach to setting goals and managing expectations during the therapeutic process are all wonderful additions to our Center.”

A Focus on Adolescents, Young Adults & Families

Much of Helen’s practice focuses on working with adolescents, young adults (aged 18-24), and their families. According to Helen, “So much happens during adolescence and early adulthood, and so many different issues show up first during this time. Adolescents are working on identity formation, differentiation from their families, and learning how to be in new kinds of relationships. They’re learning to drive. They might be trying alcohol or drugs for the first time. Young adults are dealing with transitioning out of school and into jobs, maybe getting a new place to live. They’re doing all this while other people’s expectations for them are changing. It’s a lot to handle.”

Helen notes that managing life transitions like these in a healthy way is tough enough for individuals and families who aren’t facing other issues. But add in a mental health condition like anxiety or depression, or a family history of substance abuse, or an external stressor like navigating the immigration process, and people can become overwhelmed.

“When I’m working with a new client, I’ll ask them ‘Why are you here? What do you want to have happen as a result of you being here?’” says Helen. “When I’m working with younger clients, I’ll ask their parents, ‘What do you expect for your child?’ As much as possible, I try to let clients set their own goals for what they want out of therapy.” Sometimes taking the time to get clarity around goals and expectations is enough to cut through the overwhelm and provide a starting point for a new path forward.

Other Services

In addition to her work with adolescents and young adults, Helen also provides counseling to clients of any age for issues relating to anxiety, depression, immigration, relationships, life transitions, sexual abuse, sexual addiction, and spirituality.

She also provides supportive counseling to individuals and families engaged in the immigration process, and is available for immigration hardship waiver letter preparation. Immigration hardship waiver letters—composed after at least three counseling sessions and a thorough assessment—illustrate the hardships a US citizen would face if their spouse or relative going through the immigration process were forced to return to their country of origin for the mandatory 10-year waiting period. These letters may then be used to apply for a provisionary waiver that would allow the US citizen’s loved one to remain with them in the US during the immigration process.

Scheduling With Helen

To schedule an appointment with Helen, or to find out more about the services she provides, please call the Fountain Hill Center’s main office at (616) 456-1178 or email contact@fountainhillcenter.com.